Privacy Policy

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Terms & Conditions

The website www.seamusesoaps.com is operated and owned by Seamuse Soaps, registered in Greece, with VAT number
EL046818491. By using this site you agree to accept the terms and conditions along with our privacy policy.

PRIVACY POLICY

We are committed to protecting your privacy during your visit to our website. We collect only the necessary
personal details required to process your order. We will not release any information regarding your name, address,
email address to any other individual or legal entity.

We will not store or publicize your credit card details.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition,
we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address;
password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of
visits to certain pages, page interaction information, and methods used to browse away from the page. We also
collect personally identifiable information (including name, email, password, communications); payment details
(including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us
such as your name, address and email address. Your personal information will be used for the specific reasons
stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and
    promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which
    we or our business partners may use to provide and improve our respective services;
  5. To comply with any applicable laws and regulations.

Our company is hosted on the Techplace.gr platform. Techplace.gr provides us with the online platform that allows
us to sell our products and services to you. Your data may be stored through Techplace.gr’s data storage,
databases, and the general Techplace.gr applications. They store your data on secure servers protected by a
firewall.

All direct payment gateways offered by Techplace.gr and used by our company adhere to the standards set by PCI-DSS
as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, Maestro, Diners and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store
and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a
dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates
about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national
laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text
messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and
clarifications will take effect immediately upon their posting on the website. If we make material changes to this
policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how
we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited
to contact us at Τ: +30 2102834616 or send us mail to: info@seamuse.gr

USE OF COOKIES

Cookies are used to provide information on a visitor’s computer. They are stored on the computer’s hard drive and
used to communicate information about the user’s preferences or registration details for a future visit. This makes
browsing more efficient and allows for targeted advertisements to suit users interests. Cookies can be disabled
from the settings section on your computer.

PRICES

The prices on our website are in Euro (€) and include VAT (Value Added Tax). According to the Greek tax law, 24%
VAT is charged for all products except for soap bars and liquid soaps which are charged with 6% VAT. All countries’
outside the European Union may be submitted to import taxes or customs charges.

We have the right to make adjustments to prices to take account of any increase in our supplier’s prices, or the
imposition of any new taxes or duties, or to correct an error or omission that results in wrong prices on the
website.

Periodically through the year, we will make promotional codes available to our customers. Specific terms will
apply.

ONLINE SALES

The customer is responsible for providing accurate information on billing and shipping details. We reserve the
right to cancel an order and make a full refund for justifiable reasons.

Please also note that all products available on our website are for personal use only. You may not sell or resell
any of the products.

WHOLESALE

If you wish to make a wholesale order, please contact us on info@seamuse.gr

SHIPPING

We do not offer shipping options without a tracking service, so that it will be possible for us to resend the order
or refund you, after making a claim with our carriers.

Shipping costs are calculated after VAT charges and are flexible according to the shipping scheme you choose. Click
here for more information.

RETURNS

We will accept returns within 14 calendar days of delivery. We can only accept returns of unopened and unused
soaps, liquid soaps, lotions, creams, gift boxes. Goods returned in an unusable condition will be subject to a
reduction of the refund value. The original postage costs will be refunded but not the return postage costs.

PAYMENT METHODS

We accept 5 payment methods:

  • Cash on delivery (pay at your door directly)
  • Credit/Debit Cards – Prepaid Cards Visa, Mastercard, Maestro, Diners, Discover
  • Masterpass e-Wallet
  • PayPal
  • Deposit in a bank account
  • Whichever method you choose has maximum security

Pay on delivery:

FREE COD (Cash on delivery) for all orders. Due to the difficult situation with the pandemic, we have covered the
cost of cash on delivery.

Credit card:

At seamuse.gr we accept Visa, Mastercard, Maestro, Diners, Discover credit cards as well as debit cards.
Unfortunately, you can not repay your order in installments. The transaction is completely reliable as it takes
place and is completed in the bank environment.

PayPal:

You can also complete your order through PayPal where your transaction takes place in your PayPal account.

Bank Deposit or e-banking:

You can deposit the amount of your order in one of the following banks and always with the reason for deposit the
name in which the order has been placed or its number. After its payment is confirmed by us, your order will be
sent.

Bank                                                      IBAN

National Bank of Greece                  GR0601105250000052500265302

Eurobank                                            GR7602603840000460200359425

Alpha Bank                                         GR77 0140 1150 1150 0200 2038 079

Beneficiary name: SEAMUSE IKE

Kind reminder: If your payment has not been made within 3 working days from the date of registration of your
order, the order will be canceled and you will be notified via email.

SECURE TRANSACTIONS

All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of
Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is
a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate
key.

LIABILITY

All products listed and sold on our website strictly conform to the EU cosmetics law.

All transactions are subject to the Greek and EU legislation.

COPYRIGHT / INTELLECTUAL PROPERTY RIGHTS

All product names, descriptions of ingredients, procedures, and images are the property of Seamuse P.C. This
information cannot be duplicated, copied, or used in any way.​
Seamuse P.C. reserves every legal right to the protection of its intellectual property rights.

COMPLAINTS / QUESTIONS

If you have any questions, complaints or comments on this website then you may contact us on info@seamuse.gr

CORPORATE TRANSPARENCY

Company name: SEAMUSE IKE

Distinctive title: SEAMUSE

GEMI NUMBER: 149045102000
Capital: 100.00 euros
Headquarters: Eftichias 46, Neo Iraklio, Athens, Greece 14121

Partners

MAKRI CHARIKLIA of PANAGIOTIS
Headquarters: LOUKI AKRITA 69 FILOTHEI, PC 15237
Capital contribution: 100.00 X (50%) euros (100.00 X 50% shares)

MAKRI FAIDRA of PANAGIOTIS
Headquarters: LOUKI AKRITA 69 FILOTHEI, PC 15237
Capital contribution: 100.00 X (30%) euros (100.00 X 30% shares)

ANDROULAKIS THOMAS of EMMANOUIL
Headquarters: LOUKI AKRITA 69 FILOTHEI, PC 15237
Capital contribution: 100.00 X (20%) euros (100.00 X 20% shares)

Administrator

MAKRI FAIDRA of PANAGIOTIS

Headquarters: LOUKI AKRITA 69 FILOTHEI, PC 15237

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